Privacy policy

Effective Date: 01-01-2025
Last Updated: 01-01-2025

Growthcast (“we,” “us,” “our”) is committed to protecting the privacy of our website visitors, clients, and partners. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website (the “Site”) and services.

1. Information we collect

We may collect and process the following categories of personal data:
1.1 Information you provide to us
Contact information: Name, email address, phone number, and mailing address.
Business information: Company name, job title, and industry.
Account details: Username, password, and account preferences.
Payment information: Billing details, payment card information, and VAT numbers (processed securely via third-party providers).
Communication data: Any data shared via email, contact forms, or during customer support interactions.

1.2 Information we collect automatically
Device data: IP address, browser type, device type, operating system, and language preferences.
Usage data: Pages visited, time spent on the Site, clicks, and navigation patterns.
Cookies: Tracking technologies that collect information about your interaction with the Site (see Section 7).

1.3 Information from third parties
Lead data: Information obtained from marketing partners, third-party platforms, or publicly available sources.
Social media data: Profile information from platforms like LinkedIn if you interact with us via social media.

2. How we use your information

We use your personal data to:
– Provide services: Process your requests, fulfill contracts, and manage accounts.
– Improve our services: Analyze user behavior and feedback to optimize website performance and offerings.
– Marketing communications: Send promotional materials, newsletters, and updates if you’ve opted in.
– Customer support: Respond to inquiries and provide assistance.
– Legal compliance: Comply with applicable laws, regulations, and contractual obligations.

3. Legal basis for processing

Under the GDPR, we rely on the following legal bases for processing your personal data:
– Consent: Where you have provided clear and explicit consent for specific purposes.
– Contract performance: When processing is necessary to fulfill a contract with you.
– Legitimate interests: For purposes like marketing, fraud prevention, and improving services, provided your rights do not override these interests.
– Legal obligations: When required to comply with legal or regulatory obligations.

4. Data sharing and disclosure

We may share your personal data with:
– Service providers: Trusted third parties who perform services on our behalf (e.g., payment processors, hosting providers).
– Business partners: For collaborative projects, where necessary and with your consent.
– Legal authorities: If required by law or to protect our legal rights.
– Successors: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. International data transfers

As a global business, your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure such transfers comply with applicable laws by using standard contractual clauses or other lawful mechanisms.

6. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
Account data: Retained for the duration of your account.
Marketing data: Retained until you opt out.
Legal obligations: Retained in accordance with statutory requirements.

7. Cookies and tracking technologies

We use cookies to enhance your browsing experience and gather analytics data.
– Necessary cookies: Enable core functionalities like security and account login.
– Analytics cookies: Help us understand how users interact with our Site.
– Marketing cookies: Used for personalized advertising.

You can manage cookie preferences in your browser settings.

8. Your rights

Under applicable privacy laws, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Rectify inaccuracies in your personal data.
Deletion: Request the deletion of your personal data.
Restriction: Limit how we process your data in certain circumstances.
Data portability: Receive your data in a structured, commonly used format.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Withdraw consent: Revoke consent at any time for activities requiring consent.
To exercise these rights, please contact us at hello@growthcast.eu

9. Data security

We implement robust security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is entirely secure. If you suspect a data breach, contact us immediately.

10. Third-party links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

11. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated effective date.

12. Contact us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: hello@growthcast.eu
Mailing address: Haringrodestraat 54, 2018 Antwerp, Belgium